Fort Collins P.O. Box 2127 (80522) 2620 E. Prospect Rd. Suite 100 Ft. Collins, CO 80525 (970) 493-8747 (970) 493-5869 FAX

Denver Eighteenth Street Atrium 1621 18th Street, Suite 250 Denver, CO 80202 (303) 296-0383 (303) 296-0382 FAX

Colorado Springs P.O. Box 1478 Colorado Springs, CO 80901-0182 (719) 633-4713

October 27, 1997

Andy Mill
Mill Brothers
5033 South College Avenue
Fort Collins, CO 80525

Dear Andy:

Thanks for taking such good care of us during this last storm. Your commitment to customer satisfaction is very much appreciated. I'm sure many of your snow removal competitors were saying, "It's EI Nino! What can I do ? '1- While you were out here getting it done - thanks!

Respectfully,

David G. Neenan

DGN:bs
xc: Bill Round